Policies and Procedures

Cancellation/Changes/Additions Policies

Cancellation Policy: Elite Marketing Interactions requires 72 hours notice for all cancellations. Any events that are performed because of the short cancellation notice will be due and payable by the Vendor.

Changes/Additions: Elite Marketing Interactions will not be held accountable in a situation where an addition or change to the marketing program was not performed because the request was made in less than 72 hours before the event date.

Confirmations

How do I know if my work order has been processed?

Vendors will receive a faxed confirmation indicating marketing event dates, store locations and the scheduled item. The Vendor is accountable for addressing date, item or store discrepancies with the Scheduling Coordinator within 24 hours after receipt of confirmation.

If you do not receive a confirmation within 24 hours of your request to schedule, please call the Scheduling Office.

Coupons:

Manufacturer Coupons (MFG) - Vendors are advised that while we allow Sales Advisors to distribute vendor coupons during a product marketing event, all coupons must include the coupon value, applicable items and limitation, and a shipping statement specifying a redemption address and handling fee, payable to the dealer. These coupons may or may not have an expiration date.

We may not allow Sales Advisors to distribute coupons at a store where Meijer offers a double or triple promotion on MFG coupons, unless the MFG coupons’ value exceeds Meijer's policies for doubling or tripling.

MFG coupons associated with a marketing event must be submitted to the Sales Coordinator for approval before including in event kits or shipping to Elite's warehouse.

Meijer Vendor Pay Coupons (MVP) - MVP Coupons will have a coupon value, the terms of qualifications for redemption, expiration date, and UPC bar code. Meijer does not double any MVP coupons. A Meijer billing is issued for all coupons redeemed plus current handling charges.

MVP Coupons can be created to replace MFG Coupons. Costs include an artwork setup fee of $20.00 and print fee of $20.00 per 1,000 coupons printed. We recommend 300 coupons per store each day. These costs will be included on your Elite invoice. Work with your Sales Coordinator to have an MVP coupon created.

Event Samples:

Vendors authorize Elite Marketing Interactions to purchase product samples at the Store. The Vendor also has the option of providing pre-packaged samples.

Customers must take two bites to eat the sample. Experience has proven to Elite Marketing Interactions and Meijer, Inc. that if the customer is served a two bite sample, the customer will often purchase the product. When budgeting for your event program, please take into consideration that Elite Marketing Interactions will serve your product in two bite-sized samples.

Event Types:

Regular Events:

One item is promoted for the entire event. Each regular event counts as "1" when fulfilling your event commitment.

Split Events:

A split marketing event is comprised of two items that complement or enhance each other and can be promoted effectively by Elite Marketing Sales Advisors. Due to labor and product costs, a split will not be half the cost of a regular marketing event. Please see our Pricing and Rates page for more information.

Elite Marketing Interactions will use our vendor resources for finding a split partner for your marketing event. Please be advised that this is not a guarantee that a partner will be interested. If 7 weeks prior to the event there are no interested partners we will need to reschedule your event date or decrease the store count. Any split vendor partner possibilities or options you have yourself will assist in setting up your split marketing event.

Combination (Combo) Events:

A Vendor representing multiple products may promote a maximum of two items during any marketing event subject to approval by Elite Marketing Interactions. The event costs are allocated between the items scheduled on your invoice.

Invoice Payments and Prepay Policy:

Invoice payments must be made to:
Elite Marketing Interactions
PO Box 9603
Uniondale, NY 11555-9603

Note: Wire Transfer fees are the responsibility of the sender.

Elite Marketing Interactions may prohibit scheduling of marketing events if payment is not received within 14 days of the invoice date. If an invoice is over 30 days delinquent from the invoice date, Elite Marketing Interactions may cancel all currently scheduled marketing events. Non-adherence to these terms may also cause Elite Marketing Interactions to require prepayment for marketing events prior to scheduling.

PREPAY:

Vendors may prepay for marketing events in lieu of submitting the credit application or denial of credit. Prepay monies must be received by Elite Marketing Interactions 14 days prior to marketing events. Monies not received 14 days prior to marketing events will result in their cancellation.

Send prepays to: Elite Marketing Interactions Attn: Jeff Flamholz 9555 Chesapeake Dr. Ste 100 San Diego, CA 92123

Event Kits:

Kits can consist of the following: point of purchase signs (POP signs - no larger than 8 ½ by 11 inches), recipe cards, coupons, and brochures.

Kits should not contain the following items: training DVD’s or videos, training manuals, toothpicks, buttons or pins, break signs, event tables, etc.

If you have an item you would like to include, but you are not certain if it is allowed, contact your Sales Coordinator.

Elite Marketing Interactions Sales Advisors are required to wear a standard uniform.

Prior approval must be obtained from a Sales Manager for any variance from the above policies.

NOTE: Sales Coordinators will review contents you have listed on your schedule request and will contact you if they have any questions. All kits must be received by Elite Marketing Interactions on the Monday a minimum of 3 WEEKS prior to requested event start date. Kits received beyond the three week minimum are subject to an additional Late Fee charge per kit.

Custom Event Kit Assembly: Event kit supplies received in bulk will be charged an Assembly Fee per kit. A Removal Fee will be charged for taking unapproved items out of each kit.
View Shipping and Assembly Rates

Meijer Sim. Room / Door #36 ATTN: Sue Schmitt / Brian Haggerty
Elite Marketing Interactions 2653 Walker Ave. NW Grand Rapids, MI 49544

Scheduling and Rescheduling Policies:

Download Meijer Store Addresses

Scheduling Policy:

Requests must be made a minimum of EIGHT WEEKS prior to the marketing event date. Advanced scheduling is strongly suggested; vendors are normally scheduled on a first come, first served basis.

Rescheduling Policy:

Marketing events may not occur on the scheduled date due to no product, low stock, untimely arrival of event kits, staff illness, weather, etc. Marketing Events will be rescheduled within the same promotional week.

We look forward to working with you. Thank you for your business!